What Others Say

“Our neighbours are all envious and ask
where we got our lawn from!”

“As a bit of feedback from a customer perspective, I was very happy with the service from Australian Lawn Concepts, from talking to their Turf Consultants through to the delivery of the turf and great advice from the truck driver. The turf is of high quality and if all goes pear shaped from here it is operator’s error.”

“Australian Lawn Concepts are very professional and thorough.”

“I am very impressed by Australian Lawn Concepts. The Project Consultant was excellent in both laying the turf and punctuality.”

“I wish to express my sincere thanks to your Project Consultant for the small job that he did in laying turf at our property. I was very impressed with his services and expertise. It was greatly appreciated.”

“The turf looks great and was cut beautifully. I am very happy with what I received.”

“We turfed our home using grass from Australian Lawn Concepts and would highly recommend this company to anyone else considering turfing their property.

We needed to cover nearly an acre of area with turf. When I spoke to Australian Lawn Concepts, they kindly provided me with numerous turf options, from which I could choose one to suit my budget and conditions.

The unique self-loading forklift allowed the Australian Lawn Concepts driver to place our turf exactly where we wanted it. This was a real bonus, saving us wheelbarrowing turf from driveway or roadside.”

“Thank you for your excellent service in supplying us with your Sapphire lawn. From the moment we first started dealing with you to the end, you have been most professional in your communication and service. Everything was exactly as promised and on time. Thank you again and we will certainly recommend you where and when the opportunity arises.”

“I would like to say a big thank you for being so flexible and competitive. As discussed, we are more than happy to give our service to you as you have been nothing but helpful, friendly and extremely efficient from quote to sale. I will not hesitate to refer this company to anyone looking for turf.”

“We are developing a new 90 acre estate in Upper Coomera and have used Australian Lawn Concepts exclusively in providing quality turf to beautify our blocks.

As we are in a partnership with Stocklands, it is vital that the turf we choose is of exceptional quality – and Australian Lawn Concepts have certainly lived up its promise in this regard. Australian Lawn Concepts has delivered our grass ‘on time, every time’.

We have found their prices to be very competitive and their after sales service is extremely professional.”

“My new lawn was laid last week and looks great, your Project Consultant did a great job. Thank you for the prompt and professional service.”

“One is always quick to complain, but slow to say thank you! The Sapphire lawn looks great and I am very satisfied with the quality and with the guys who laid the turf expertly!”

“To be quite honest – it was perfection!”

“Thanks for all your help, it has been above and beyond!!”

“Your Project Consultants have great customer relations and attention to detail. They are an asset to your company.”

“I spoke to Australian Lawn Concepts’ Agronomist in regards to some of the patchy parts of our lawn that we are trying to fix. I got home yesterday and found that he had dropped off a tub of fertilizer at the front door. I really appreciated that he did that and so quickly as I only spoke to him the day prior. We are impressed with the lawn and have been extremely happy with the service we have received from your company to date.”

Amanda Askew – Eight Mile Plains “We ordered our turf last week and we just wanted to let you know how happy we were with the prompt, friendly and professional service provided by your company. We loved how early the delivery was and are enjoying the quality of the turf.

Once it comes time to do the front yard which will be early next year, we will be sure to contact you and will be definitely referring you to our friends. Thank you again.”

“Thank you for your excellent service in supplying us with your Sapphire lawn. In the first instance we were thrilled to win $500 worth of turf in your “Turf Competition” and then to be able to actually use the prize. We never seem to win anything so this bonus was a real surprise. We are very happy with the laying result and look forward to a great lawn once fully established.

From the moment we first started dealing with you to the end, you have been most professional in your communication and service. Everything was exactly as promised and on time. Thank you again and we will certainly recommend you where and when the opportunity arises.”

“Thank you for your prompt service. The Project Consultants did a fantastic job laying the turf, looks great! Thankyou again for your excellent service. I look forward to working with Australian Lawn Concepts in the future.”

“The lawn looks great – very happy. So happy that it’s still possible to get great service.”

“I had 260m2 of Sir Walter turf laid by Australian Lawn Concepts on 1st June and I would like to say thank you as the lawn looks beautiful. In particular I would like to give you some feedback on what a fantastic employee you have in your Project Consultant. He was extremely helpful in recommending the right variety of grass and comes across as being very professional. He promised me if I selected your company I would be very happy with the job and if I had any concerns after the job was completed he would address them. Today he came out with a high pressure cleaner to clean our driveway as the bobcat had left some muddy tracks on it, I had told him not to worry about cleaning the dirt off the driveway as I would do it, I tried but was unsuccessful. I was very surprised to see him standing in the rain today with a pressure cleaner finishing of the driveway. He did a great job of that too. It’s not very often that I am so impressed with the service I receive when getting work done. We will certainly recommend your business to friends and family. Thank you again.”

“We purchased Sir Walter Turf from Australian Lawn Concepts 6 months ago for our front lawn and have been amazed at its brilliant green colour, and its sponginess to walk on. The delivery was on time, and the service was great. We have now done our back yard in Sir Walter as well. Thank you, Australian Lawn Concepts for the softest, greenest grass in our neighbourhood!”

“I would like to thank you very much for all your help with ordering my turf and fertilizer. I was extremely pleased with the service throughout the whole process. It was an apostolate delight dealing with all staff as they were all so helpful and friendly.

Also, it was a great surprise that the delivery driver was very prompted, actually he was 20 minutes early. It was fantastic! I will definitely be highly recommending Australian Lawn Concepts to all my friends and family. Once again, thank you very much.”

“The turf looks terrific thanks, and your Project Consultant was a great help. Can’t thank you enough and we will be dealing with you again.”

“Its looks “amazing” – I didn’t get a chance to thank the Project Consultant but the work is brilliant, all the levels and quality is superb.”

“This was the first time in my life that I had ever arranged to plant turf for my own property. I was really appreciative of the help and friendly personal service that was offered by John and Erin from Australian Lawn Concepts during this time. They helped me overcome a potential disaster and for this I will always be really thankful. I also work in the construction industry and will have no hesitation in using Australian Lawn Concepts for any future landscaping projects that I am involved with. I will always be happy to give a verbal recommendation to any of their customers intending to purchase turf for their project.”

2 thoughts on “What Others Say”

  1. If you are looking for a very personal, professional, responsive and helpful supplier than go no further, you have found them here at ALC. We were novice lawn growers and our project consultant stepped us through every stage of the journey (a journey made easier by ALC’s support!). We had 2/3 of our front yard laid with Empire Zoysia which is like a plush carpet. The few issues we did have were not with the turf and when we had problems, ALC were able to help us out immediately. I cannot recommend ALC enough and suggest that you work closely with your consultant, don’t be afraid to ask questions because they will help you with everything. We are now ready to have the rest of our front yard laid and are excited about working with ALC again. I’ll just stop writing so you can pick up the phone and call them now.

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